Guest Services & Checkout Specialist

Michaels Stores; Glendale (AZ); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

401(k) with company match

Benefits package

Descripción de la vacante

Michaels Stores in Glendale, AZ is seeking a team member to assist customers, process transactions, and support store operations. You will help customers find products, enroll them in rewards, and participate in omnichannel processes like BOPIS and SFS.

The role requires reliability, a friendly attitude, and willingness to perform various store duties including stocking, planograms, and safety responsibilities.

Formación

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to learn POS systems and rewards enrollment.

Responsabilidades

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; handle cash to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enroll customers.
• Educate customers on Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS, Ship From Store).
• Participate in truck unload, stocking, and planogram execution.
• Maintain in-stock, store recovery, and merchandise presentation.
• Support shrink and safety programs; follow SOPs and company policies.

Conocimientos

Retail experience

Customer service

Cash handling

Descripción del empleo

Michaels Stores in Glendale, AZ is seeking a team member to assist customers, process transactions, and support store operations. You will help customers find products, enroll them in rewards, and participate in omnichannel processes like BOPIS and SFS.

The role requires reliability, a friendly attitude, and willingness to perform various store duties including stocking, planograms, and safety responsibilities.