Guest Services Champion - 5-Star Stays, Flexible Hours

Better Talent by Laveer & Co.; Georgia; On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement benefits

Flexible work schedules

Workplace recreation activities

Job summary

A leading vacation rental management company in Mineral Bluff, GA, is seeking a Guest Services Representative to enhance guest experiences. The ideal candidate will engage with guests via phone, text, and email, resolve issues, and ensure satisfaction during and after their stay. This role requires strong communication and customer service skills, offering a competitive hourly wage ranging from $15.00 to $19.00 based on experience. Join our team to help create memorable vacations in a beautiful location.

Qualifications

• Requires customer service experience in a hospitality setting.
• Strong communication skills are necessary for engaging with guests.
• Ability to resolve issues and follow through on guest inquiries.

Responsibilities

• Own the guest experience and champion guest-first philosophy.
• Engage with guests via phone, text, and email.
• Make check-in and follow-up calls to guests to ensure satisfaction.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Experience using Microsoft and Google products

Job description

A leading vacation rental management company in Mineral Bluff, GA, is seeking a Guest Services Representative to enhance guest experiences. The ideal candidate will engage with guests via phone, text, and email, resolve issues, and ensure satisfaction during and after their stay. This role requires strong communication and customer service skills, offering a competitive hourly wage ranging from $15.00 to $19.00 based on experience. Join our team to help create memorable vacations in a beautiful location.