Guest Experience Leader | Five-Star Service & Growth

Massage Heights; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free Monthly Massages and Facials

Paid Time Off

401k with up to 4% matching

Medical Benefits available – Medical, Dental, Vision

Job summary

A local wellness center in Atlanta seeks a Guest Experience Manager who passionately delivers exceptional customer service. The role involves interacting with guests, handling reservations, and ensuring a memorable experience. Candidates should have a flexible schedule, outstanding communication skills, and hospitality experience. Join a team that promotes growth and offers fun perks like free massages. Competitive compensation is provided with regular hourly increases based on performance.

Qualifications

• Must have reliable transportation to commute between both locations.
• Must have hospitality experience.
• Must have outstanding customer service and problem-solving skills.

Responsibilities

• Ensure every Guest receives Five Star Service.
• Greet Guests and Members with warm, welcoming energy.
• Answer phones and book appointments with fantastic phone etiquette.

Skills

Customer service skills

Positive attitude

Phone etiquette

Problem-solving skills

Ability to multitask

Job description

A local wellness center in Atlanta seeks a Guest Experience Manager who passionately delivers exceptional customer service. The role involves interacting with guests, handling reservations, and ensuring a memorable experience. Candidates should have a flexible schedule, outstanding communication skills, and hospitality experience. Join a team that promotes growth and offers fun perks like free massages. Competitive compensation is provided with regular hourly increases based on performance.