Guest Services & Cashier Associate (Casino)

Native Lights Casino; Newkirk (OK); On-site; USD 26,000 - 36,000; Full time

Job summary

Native Lights Casino in Oklahoma is seeking a Guest Service Representative to greet guests, handle cash services and promote the Players Club and casino promotions. You will balance tills, process cash and ticket transactions, and provide accurate information to guests.

The role emphasizes teamwork, strong communication and problem solving, with strict adherence to gaming regulations and company policies. A high school diploma and experience in customer service are preferred; 10-key and computer

Qualifications

• High School Diploma/GED or equivalent required.
• Customer service and money handling experience preferred.
• Strong organizational and problem solving skills required.
• Demonstrated positive customer service, communication and listening skills.
• Skills in computer, data entry and 10-key required.

Responsibilities

• Greet customers in a courteous and professional manner.
• Provide cash services to gaming customers; check cashing, credit card advances, cashing gaming tickets and assisting Players Club.
• Balance assigned bank and cash equivalents during shift.
• Ensure accurate entry of customer account information into the computer system.
• Maintain a neat and well stocked window and assist guests with promotions and services.
• Perform other duties as assigned.

Skills

Customer service

Money handling

Teamwork

Communication

Problem solving

Education

High School Diploma/GED

Tools

10-key

Computer

Data entry

Job description

Native Lights Casino in Oklahoma is seeking a Guest Service Representative to greet guests, handle cash services and promote the Players Club and casino promotions. You will balance tills, process cash and ticket transactions, and provide accurate information to guests.

The role emphasizes teamwork, strong communication and problem solving, with strict adherence to gaming regulations and company policies. A high school diploma and experience in customer service are preferred; 10-key and computer