Casino Guest Experience & Cash Desk Expert

Kiowa Casino Group; Hobart (OK); Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

Kiowa Casino Group in Hobart, Oklahoma invites applications for a Casino Service Representative. You will handle cash, checks, gaming chips, and assist with rewards club promotions while delivering exceptional guest service.

Responsibilities include maintaining a cash drawer, reconciling accounts, processing ticket and chip redemptions, safeguarding guest information, and setting up cage equipment. You’ll work in a fast-paced environment and adhere to Title 31 rules and regulatory requirements.

Qualifications

• High School diploma or GED required.
• 1 year large-volume cash handling experience preferred.
• 1 year experience in a guest service position and/or in data entry preferred.

Responsabilités

• Maintain a bank throughout shift and reconcile cash drawer.
• Communicate VIP features and Kiowa Casino Rewards Club promotions to guests.
• Count, verify, and balance department revenue and tokens/chips.
• Redeem tickets and cash out chips and maintain rewards database integrity.
• Prepare jackpot documents and related records for team members.

Connaissances

Cash handling

Guest service

Data entry

Confidentiality

Mathematical aptitude

Communication

Teamwork

Formation

High School diploma or GED

Description du poste

Kiowa Casino Group in Hobart, Oklahoma invites applications for a Casino Service Representative. You will handle cash, checks, gaming chips, and assist with rewards club promotions while delivering exceptional guest service.

Responsibilities include maintaining a cash drawer, reconciling accounts, processing ticket and chip redemptions, safeguarding guest information, and setting up cage equipment. You’ll work in a fast-paced environment and adhere to Title 31 rules and regulatory requirements.