Cash Services & Guest Experience Specialist

Osage Casino Sand Springs; Sand Springs (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

Osage Casino Sand Springs is seeking a Casino Services Attendant to handle cash transactions, check cashing, and card issuance with a strong focus on guest service.

The role requires high school education, prior cash handling and customer service experience, and the ability to balance currency and maintain records. You will support guests, comply with gaming regulations, and assist in daily operations of the club and promotions.

Qualifications

• Knowledge of cash handling and ten-key operations.
• Ability to balance currency accurately and maintain records.
• Proficiency in English reading/writing and basic math.
• Prior customer service experience preferred.

Responsibilities

• Process cash transactions and check cashing applications; perform credit inquiries.
• Balance assigned bank and reconcile transactions at shift end.
• Maintain departmental records and prepare daily/monthly reports.
• Issue Club Osage cards and track rewards for guests.
• Provide excellent guest service and respond to inquiries or issues.

Skills

Cash handling

Ten-key

Balance currency

English literacy

Math computations

Confidentiality

Teamwork

Customer service

Education

High School Diploma/GED

Tools

MS Office

Excel

Job description

Osage Casino Sand Springs is seeking a Casino Services Attendant to handle cash transactions, check cashing, and card issuance with a strong focus on guest service.

The role requires high school education, prior cash handling and customer service experience, and the ability to balance currency and maintain records. You will support guests, comply with gaming regulations, and assist in daily operations of the club and promotions.