Guest Services & Cash Handling Associate

Rosie’s Gaming and Colonial Downs; Richmond (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

Rosie’s Gaming Emporium – Richmond is seeking a Players Club Representative in Richmond, VA. The role handles guest transactions, operates the Players Card database, and supports loyalty programs. It requires attention to cash handling, data entry, and compliance with gaming policies.

The position offers $15.00 per hour plus tips, with responsibilities across facilitating transactions, ensuring accuracy, and delivering friendly guest service in a busy gaming environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of three months cash handling experience preferred.
• Must obtain and maintain Virginia Racing Commission License.

Responsibilities

• Verify money, coin transactions and check cashing.
• Process jackpots and cash gaming vouchers for cash.
• Handle guest financial transactions and balance funds.
• Maintain accuracy and security of cash inventory.

Skills

Verbal and written communication

Computer skills (MS Office)

Professional demeanor

Cash handling skills

Gaming regulations knowledge

Education

High school diploma or equivalent

Cash handling experience (3 months) preferred

Job description

Rosie’s Gaming Emporium – Richmond is seeking a Players Club Representative in Richmond, VA. The role handles guest transactions, operates the Players Card database, and supports loyalty programs. It requires attention to cash handling, data entry, and compliance with gaming policies.

The position offers $15.00 per hour plus tips, with responsibilities across facilitating transactions, ensuring accuracy, and delivering friendly guest service in a busy gaming environment.