Guest Services Bellperson — Luggage & Welcome

The George; College Station (TX); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

Click here to learn more

Job summary

Valencia Hotel Group in College Station seeks a bell person to provide a warm welcome and outstanding customer service, assisting guests with luggage and offering information about the hotel and surrounding area. The role focuses on enhancing guest satisfaction and delivering the best guest experience.

Essential duties include luggage handling, answering questions, escorting guests, and maintaining a clean, efficient work area.

Qualifications

• Excellent customer service skills.
• Hospitality experience preferred.
• Strong English communication and organizational skills.
• Must be available to work mornings, nights, weekends, and holidays.

Responsibilities

• Greet and engage guests to ensure quality of service.
• Unload luggage from vehicles and transport to rooms.
• Answer questions and offer information and assistance to guests.
• Escort incoming guests to rooms and assist with luggage as needed.
• Maintain clean and organized work area and equipment in good condition.
• Provide information about hotel services and local points of interest.
• Call taxis for guests and assist with errands as requested.

Skills

Customer service

Hospitality experience

English communication

Organizational skills

Job description

Valencia Hotel Group in College Station seeks a bell person to provide a warm welcome and outstanding customer service, assisting guests with luggage and offering information about the hotel and surrounding area. The role focuses on enhancing guest satisfaction and delivering the best guest experience.

Essential duties include luggage handling, answering questions, escorting guests, and maintaining a clean, efficient work area.