Guest Services Bellperson & Concierge

Regis Corporation; Largo, Northern (FL, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Regis Corporation is seeking a friendly concierge to provide exceptional member and guest service, escort guests, and relay hotel information. You will assist with luggage, explain room features, and help guests navigate hotel services with a welcoming, professional demeanor.

Expect to greet guests, open doors, guide arrivals to the Front Desk, and maintain lobby areas while staying knowledgeable about transportation and hotel amenities.

Qualifications

• High School Diploma and customer service experience.
• Able to communicate clearly in English and with guests.
• Professional appearance and ability to follow uniforms and protocols.

Responsibilities

• Escort guests to rooms and assist with luggage as needed.
• Greet members and guests warmly and provide hotel information.
• Explain room features and hotel services to guests.
• Open doors, guide arrivals to front desk, and maintain lobby areas.
• Handle guest inquiries and direct to Concierge for deeper assistance.

Skills

Communication

Customer service

English proficiency

People skills

Driving skills

Education

High School Diploma

Tools

Windows

MS Office

Visual One

Delphi

Job description

Regis Corporation is seeking a friendly concierge to provide exceptional member and guest service, escort guests, and relay hotel information. You will assist with luggage, explain room features, and help guests navigate hotel services with a welcoming, professional demeanor.

Expect to greet guests, open doors, guide arrivals to the Front Desk, and maintain lobby areas while staying knowledgeable about transportation and hotel amenities.