Guest Concierge & Door Attendant

Starwood Hotels; Princeville (HI); On-site; USD 32,000 - 45,000; Full time

Job summary

Starwood Hotels is seeking a friendly Bell/Doorperson to greet guests, assist with luggage, and help ensure a seamless arrival and departure experience. This front-of-house role emphasizes outstanding guest service, helpful communication, and a welcoming demeanor in a luxury hotel setting.

Candidates should be comfortable with physical work, flexible to meet a 24-hour operation, and have prior guest service experience.

Qualifications

• Passion for guest service and a willingness to perform physical tasks.
• Previous customer or guest service experience preferred.
• Able to work in a fast-paced 24-hour operation.
• Detail oriented and a hardworking team player.

Responsibilities

• Greet and assist guests at the bell/door area with warmth and professionalism.
• Provide information and directions; reflect Starwood Hotels' brand standards.
• Support guests and partners to ensure a memorable, seamless experience.

Skills

Guest service

Communication

Team player

Flexible

Job description

Starwood Hotels is seeking a friendly Bell/Doorperson to greet guests, assist with luggage, and help ensure a seamless arrival and departure experience. This front-of-house role emphasizes outstanding guest service, helpful communication, and a welcoming demeanor in a luxury hotel setting.

Candidates should be comfortable with physical work, flexible to meet a 24-hour operation, and have prior guest service experience.