Guest Services Bell & Valet Associate

Hershey Entertainment & Resorts Company; False Pass (AK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free Hersheypark admission

Health insurance

401K contribution

Paid time off

Job summary

Hershey Lodge is seeking a full-time Bell Captain/Guest Service role within Hershey Entertainment & Resorts Company. The position supports guests with luggage, valet parking, directions, and concierge services at a busy resort, with benefits starting from the first month after employment.

The role requires 18+, a valid driver's license, and a good driving record; shifts can include early mornings, weekends, and holidays, and work is at the Lodge in Hershey, PA, a union environment with

Qualifications

• Must be at least 18 years of age or older.
• Must have a valid driver's license and verified good driving record.

Responsibilities

• Responsible for assisting guests with their luggage during check-in or check-out
• Valet parking for outside guests at breakfast, lunch, dinner, or parties
• Advising guests of various conditions of travel
• Assisting guests with road maps and directions to various attractions in the Hershey area
• Assisting with overnight guest valet parking and coordinating valet billing and inventory of cars
• Receiving and delivering packages for various departments of the Lodge
• Policing area around the main entrance of the Lodge
• Greeting and directing guests near front drive
• Maintaining cleanliness of main entrance and front drive; and reporting any maintenance or safety problems
• Maintaining a neat and orderly appearance at all times; performing other duties as may be assigned by the Bell Captain or Guest Service Manager.

Job description

Hershey Lodge is seeking a full-time Bell Captain/Guest Service role within Hershey Entertainment & Resorts Company. The position supports guests with luggage, valet parking, directions, and concierge services at a busy resort, with benefits starting from the first month after employment.

The role requires 18+, a valid driver's license, and a good driving record; shifts can include early mornings, weekends, and holidays, and work is at the Lodge in Hershey, PA, a union environment with