Guest Services Bell Attendant

Churchill Downs; Sioux City (IA); On-site; USD 24,000 - 32,000; Full time

Job summary

Churchill Downs Incorporated seeks a Bell Attendant to deliver warm, professional guest services at Hard Rock Sioux City. You will greet guests, assist with luggage, escort guests to rooms, and share essential information about hotel features and on-site amenities.

The role emphasizes excellent communication, the ability to work in a fast-paced environment, and a team-oriented approach. Local on-site work with potential shifts including evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a customer service environment preferred.
• Must obtain valid gaming license, where applicable.

Responsibilities

• Greets guests upon arrival in a warm and professional manner.
• Transports guests’ luggage to and from guest rooms.
• Escorts all guests to their accommodation and informs them of hotel features.
• Make deliveries to guest rooms as instructed.
• Answers guests’ questions and provides information regarding the property and events.
• Communicates special guest requests to department management.
• Assists Front Desk staff with tasks such as maintaining and cleaning the lobby area.
• Assists Housekeeping staff by cleaning and removing trash from guest rooms and public areas.
• Performs other related duties as assigned.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Gaming license (where applicable)

Job description

Churchill Downs Incorporated seeks a Bell Attendant to deliver warm, professional guest services at Hard Rock Sioux City. You will greet guests, assist with luggage, escort guests to rooms, and share essential information about hotel features and on-site amenities.

The role emphasizes excellent communication, the ability to work in a fast-paced environment, and a team-oriented approach. Local on-site work with potential shifts including evenings and weekends.