Guest Services Bell Attendant

Hilton Cocoa Beach Oceanfront; Florida; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a friendly Bellperson/Front Desk Associate to assist guests, greet arrivals, and deliver items to rooms. The role requires proactive service, maintaining a neat lobby, and coordinating with the front desk to answer calls and provide directions.

The position operates around the clock, with varying shift days and times. Candidates should be comfortable handling luggage, opening doors, restocking supplies, and adhering to safety procedures while upholding

Qualifications

• Experience in guest services preferred.
• Ability to assist guests with directions and information.
• Professional, neat appearance and positive attitude.

Responsibilities

• Open & close vehicle doors for guests.
• Check guest luggage for day and overnight visits.
• Assist guests with storing and retrieving their luggage.
• Utilize bell carts to transfer luggage and packages to rooms and vehicles.
• Maintain lobby and baggage room cleanliness and organization.
• Greet guests and provide directions to local attractions and services.
• Answer phones and assist PBX/Guest Calls.
• Restock supplies at the front desk and business center.
• Report safety hazards and emergencies to management.

Skills

Guest service

Hospitality

Communication

Job description

Driftwood Hospitality Management is seeking a friendly Bellperson/Front Desk Associate to assist guests, greet arrivals, and deliver items to rooms. The role requires proactive service, maintaining a neat lobby, and coordinating with the front desk to answer calls and provide directions.

The position operates around the clock, with varying shift days and times. Candidates should be comfortable handling luggage, opening doors, restocking supplies, and adhering to safety procedures while upholding