Guest Services Bell Attendant

Towne; Austin (TX); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

401k retirement plan

Telemedicine benefits

Alternative insurance options

Job summary

Towne Park is seeking a Bell Attendant to provide exceptional hospitality to guests, assist with luggage during arrival and departure, and uphold professional service standards. You will greet guests, manage luggage, and help with directions and local information on a schedule aligned with hotel business volumes.

Requirements include a high school diploma or GED, Wheelchair Safety Training, 1–3 months of related experience, and strong English reading/writing skills.

Qualifications

• High school diploma or GED.
• Wheelchair Safety Training course completed.
• 1–3 months related experience.
• Knowledge of customer service principles.
• Strong English reading and writing skills.

Responsibilities

• Provide exceptional hospitality services to guests in an attentive, friendly and efficient manner.
• Assist guests with luggage, including delivery and pickup of guest luggage during arrival and departure.
• Maintain pleasant, friendly and professional demeanor, greet guests by last names, and use Towne Park phone etiquette.
• Assist guests with directions, taxis, reservations and inquiries; provide local information.
• Tag individual bags for bell storage and ensure safe transport of guests and luggage.
• Maintain cleanliness and order of guest services area; deliver messages and guest amenities as requested.
• Complete tasks in a timely manner as instructed by the Account Manager.

Skills

English literacy

Reading comprehension

Writing ability

Public speaking

Basic math

Time formats

Time rate understanding

Education

High school diploma or GED

Job description

Towne Park is seeking a Bell Attendant to provide exceptional hospitality to guests, assist with luggage during arrival and departure, and uphold professional service standards. You will greet guests, manage luggage, and help with directions and local information on a schedule aligned with hotel business volumes.

Requirements include a high school diploma or GED, Wheelchair Safety Training, 1–3 months of related experience, and strong English reading/writing skills.