Guest Bell Attendant: Luggage & Service Pro

Towne Park LLC; Columbus (OH); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k plan

Job summary

Towne Park LLC is seeking a Bell Attendant to deliver exceptional hospitality services to guests with attentiveness and efficiency. You will assist guests with luggage during arrival and departure, while maintaining a friendly and professional demeanor throughout every interaction.

role requires greeting guests, using last names, and providing directions and information about hotel amenities and local attractions.

Qualifications

• High school diploma or GED is required.
• Wheelchair Safety Training must be completed as part of Towne Park training.
• 1–3 months related experience and/or training.

Responsibilities

• Provide exceptional hospitality services to guests in a friendly, attentive manner.
• Assist guests with luggage during arrival and departure.
• Maintain a pleasant, professional demeanor with guests and colleagues.
• Greet guests within five feet with a professional demeanor.
• Use guest last names and Towne Park etiquette during interactions.
• Assist guests with directions, taxis, reservations, and inquiries.
• Provide information about the hotel, meeting rooms, amenities, and area attractions.

Skills

Customer service

English literacy

Time management

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Bell Attendant to deliver exceptional hospitality services to guests with attentiveness and efficiency. You will assist guests with luggage during arrival and departure, while maintaining a friendly and professional demeanor throughout every interaction.

role requires greeting guests, using last names, and providing directions and information about hotel amenities and local attractions.