Guest Experience Bell Attendant

Towne; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Bell Attendant to deliver exceptional hospitality experiences. You will assist hotel guests with luggage during arrival and departure, greet guests warmly, and help with directions, taxis, and local information.

You will also ensure doors are opened for guests and maintain a welcoming, professional demeanor throughout shifts. The role emphasizes attentive service, prompt task completion, and seamless communication with guests and team members.

Qualifications

• Knowledge of customer service principles and processes.
• Ability to read and write English clearly.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Provide hospitality services to guests in a friendly, attentive and efficient manner.
• Assist guests with luggage during arrival and departure.
• Greet guests using their last names and maintain a professional demeanor.
• Open vehicle and hotel doors for guests and assist with directions and transportation needs.
• Deliver messages and guest amenities as requested and ensure the guest services area is clean and orderly.

Skills

Customer service

Communication

Time management

Reading and writing

Education

High school diploma or GED

Job description

Towne Park is seeking a Bell Attendant to deliver exceptional hospitality experiences. You will assist hotel guests with luggage during arrival and departure, greet guests warmly, and help with directions, taxis, and local information.

You will also ensure doors are opened for guests and maintain a welcoming, professional demeanor throughout shifts. The role emphasizes attentive service, prompt task completion, and seamless communication with guests and team members.