Guest Attendant – Service Excellence & Benefits

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Hotel & Casino Bristol is seeking team members for positions in the Food Hall/Service areas. The role involves assisting with sales transactions, bussing tables, cleaning, sweeping, and mopping surrounding tables, and retrieving warehouse orders as needed.

The position requires maintaining a clean, safe work area, proper storage of items, and the ability to work flexible shifts. Candidates must pass background checks, drug screening, and meet age requirements.

Qualifications

• Excellent customer service skills.
• Basic mathematical skills.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Hotel & Casino Bristol; builds and retains guest relations.
• Replenishes and garnishes food as necessary.
• Serves food as necessary.
• Maintains a neat and sanitary work area and equipment.
• Ensures all dishware and utensils are cleaned and stored properly.
• Stocks and stores food items properly.
• Maintains a safe work area; handles spills and hazards.

Skills

Customer service

Math basics

Job description

Hard Rock Hotel & Casino Bristol is seeking team members for positions in the Food Hall/Service areas. The role involves assisting with sales transactions, bussing tables, cleaning, sweeping, and mopping surrounding tables, and retrieving warehouse orders as needed.

The position requires maintaining a clean, safe work area, proper storage of items, and the ability to work flexible shifts. Candidates must pass background checks, drug screening, and meet age requirements.