Guest Experience Cashier - Room Service

Hard Rock Hotel & Casino Bristol

Bristol (VA)

On-site

USD 19,000 - 26,000

Full time

14 days+

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Job summary

Hard Rock Hotel & Casino Bristol is seeking a restaurant cashier responsible for accurate handling of transactions and delivering courteous service to guests. You will manage sales, payments, and change while staying knowledgeable about menu items and the wine list.

The role requires strong communication and a friendly, professional demeanor in a busy casino setting. The position emphasizes maintaining a clean, welcoming area, assisting guests with directions, and supporting team members to

Qualifications

Two months of on-the-job training or related cashier/host experience.

Responsibilities

Handle guest transactions accurately and promptly according to POS and cash handling procedures.
Answer restaurant phone and take phone orders as needed.
Maintain cleanliness and order of the restaurant area at all times.
Provide courteous, professional service to guests and staff.
Promote property outlets and assist guests with directions within the property.