Guest Experience Attendant

175 Hard Rock Bristol LLC; Bristol (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Bristol Hotel & Casino is seeking a Service Associate to deliver top-notch guest service in the Food Hall. You will buss tables, stock and clean, and assist with food prep while maintaining a clean, organized work area.

You will handle cash transactions, read tickets and vouchers, and operate a register and card machines with accuracy. Flexible shifts and reliable teamwork are essential.

Qualifications

• Excellent customer service skills.
• Ability to present a friendly, professional image.
• Strong math and cash-handling capabilities.

Responsibilities

• Create an atmosphere that encourages guests to choose Hard Rock Bristol.
• Buss tables, clean and maintain service areas, and assist with food prep as needed.
• Restock materials, retrieve dropped items, and operate cash registers accurately.
• Handle warehouse orders and ensure proper storage of stock.

Skills

Customer service

Cash handling

Communication

Mathematical skills

Tools

Cash register

Credit card machines

Calculator

Job description

Hard Rock Bristol Hotel & Casino is seeking a Service Associate to deliver top-notch guest service in the Food Hall. You will buss tables, stock and clean, and assist with food prep while maintaining a clean, organized work area.

You will handle cash transactions, read tickets and vouchers, and operate a register and card machines with accuracy. Flexible shifts and reliable teamwork are essential.