Guest Services Associate — Live Events

Observatoryoc; Detroit (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Generous vacation

Healthcare benefits

Tuition reimbursement

Paid caregiver leave

Job summary

A leading entertainment company in Detroit is looking for a Guest Services Team Member to ensure safety and cleanliness at events. This role involves greeting guests, scanning tickets, resolving complaints, and assisting with special needs. Ideal candidates have strong communication skills and experience in guest service roles. Join a dynamic team and contribute to memorable experiences for all guests. This part-time position offers a unique opportunity in the live entertainment industry.

Qualifications

• At least 1+ year in a guest service role preferred.
• Ability to lift and carry 25 lbs.
• Constant walking and climbing stairs required.

Responsibilities

• Greet guests and scan tickets.
• Assist with venue cleanliness and safety.
• Provide directions and assist with special needs.

Skills

Excellent verbal communication skills

Interpersonal communication skills

Judgment and diplomacy

Education

High School Diploma or equivalent

Job description

A leading entertainment company in Detroit is looking for a Guest Services Team Member to ensure safety and cleanliness at events. This role involves greeting guests, scanning tickets, resolving complaints, and assisting with special needs. Ideal candidates have strong communication skills and experience in guest service roles. Join a dynamic team and contribute to memorable experiences for all guests. This part-time position offers a unique opportunity in the live entertainment industry.