Guest Services Associate — Growth, Tips & Perks

Delaware North Co; Buffalo (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification;

Weekly pay

Free shift meal

Free parking

30% discount at Jake's Cafe

Discounted room rates for employees,朋友

Generous Marriott discounts

Training and development with internal

growth opportunities across locations

Job summary

Delaware North Parks and Resorts is hiring full-time and part-time Guest Service Attendants for the Westin Buffalo in Buffalo, New York. You will greet guests, assist with luggage, provide city information, and coordinate in-room dining and other guest services.

This tipped position offers weekly pay, a comprehensive benefits package for full-time staff, and opportunities to grow within our hospitality team across nationwide locations.

Qualifications

• Prior hotel experience is preferred.
• Must have excellent verbal communication skills, demonstrating proper manners and etiquette.
• Requires excellent people skills.
• Must be able to work independently as well as part of a team.

Responsibilities

• Greets and assists guests with luggage at check-in, check-out, and storage.
• Assists guests with city information and directions.
• Delivers items as requested by guests or manager on duty.
• Delivers all in-room dining (IRD) food and beverage.
• Delivers guest amenities to rooms.
• Transport guests as needed.
• All other tasks as needed.

Skills

Verbal communication

Driver's license

Job description

Delaware North Parks and Resorts is hiring full-time and part-time Guest Service Attendants for the Westin Buffalo in Buffalo, New York. You will greet guests, assist with luggage, provide city information, and coordinate in-room dining and other guest services.

This tipped position offers weekly pay, a comprehensive benefits package for full-time staff, and opportunities to grow within our hospitality team across nationwide locations.