Guest Services Associate — Front Desk

Remington-Hospitality-; Paynes (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Sugar Land Marriott in Sugar Land, TX, is seeking a Front Desk Clerk to warmly welcome guests and manage check-ins and check-outs with efficiency. You will assist with pre-registration, handle charges, and protect accurate cash handling while delivering friendly service.

The role requires the ability to work varied shifts, including nights, weekends, and holidays, and to thrive as part of a collaborative team that creates memorable experiences for guests.

Qualifications

• High work ethic and self-initiative.
• Ability to work nights, weekends and holidays as needed.
• Strong team collaboration and guest service mindset.
• Excellent written and verbal communication skills.
• Ability to handle cash and process payments accurately.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Assist in pre-registration and reservation blocking as needed.
• Process charges accurately and manage cash handling.
• Maintain working knowledge of Front Office systems and daily transactions.
• Handle reservations, rates, and cancellation procedures with care.

Skills

Work ethic

Team player

Communication skills

Cash handling

Flexible schedule

Job description

Sugar Land Marriott in Sugar Land, TX, is seeking a Front Desk Clerk to warmly welcome guests and manage check-ins and check-outs with efficiency. You will assist with pre-registration, handle charges, and protect accurate cash handling while delivering friendly service.

The role requires the ability to work varied shifts, including nights, weekends, and holidays, and to thrive as part of a collaborative team that creates memorable experiences for guests.