Guest Experience Front Desk Agent

Murrieta Hot Springs Resort; Sugar Land (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Sugar Land Marriott in Sugar Land, TX is seeking a Front Desk/Guest Services Associate to greet guests, check them in and out, and ensure a smooth arrival experience.

You will post charges, manage reservations, and operate the Front Office system with accuracy while maintaining warmth and professionalism at all times.

Join a team that values guest satisfaction, teamwork, and flexible scheduling, including nights and weekends, in a vibrant Sugar Land setting.

Qualifications

• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced hotel environment.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Greet and assist guests with check-in and check-out.
• Post charges accurately and promptly.
• Operate Front Office systems or manual processes.
• Handle cash, checks, and credit card payments securely.
• Review reservations and block rooms as needed.
• Know hotel rates and cancellation procedures.

Skills

Guest services

Team player

Communication

Job description

Sugar Land Marriott in Sugar Land, TX is seeking a Front Desk/Guest Services Associate to greet guests, check them in and out, and ensure a smooth arrival experience.

You will post charges, manage reservations, and operate the Front Office system with accuracy while maintaining warmth and professionalism at all times.

Join a team that values guest satisfaction, teamwork, and flexible scheduling, including nights and weekends, in a vibrant Sugar Land setting.