Front Desk Guest Concierge

One Ocean Resort & Spa; Sugar Land (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Sugar Land Marriott in Sugar Land, TX is seeking a front desk clerk to greet guests and manage check-in/check-out with accuracy and courtesy. You will assist in pre-registration and help block reservations as needed, while maintaining knowledge of front desk systems and payment processes.

The role requires a professional demeanor, strong communication, and a willingness to work varied shifts including nights and weekends. Join our team in a busy, guest-focused hotel setting.

Qualifications

• Guest service experience preferred.
• Able to handle cash and payments.
• Professional and courteous communication.
• Ability to work in a team.

Responsibilities

• Greet and check guests in/out promptly.
• Assist in pre-registration and blocking of reservations when necessary.
• Post charges accurately and efficiently.
• Maintain working knowledge of Front Office systems and daily transactions.
• Manage cash handling, including payments and making change.
• Review reservations with special requests and block rooms accordingly.

Skills

Customer service

Teamwork

Communication

Cash handling

Professional demeanor

Education

High school diploma

Job description

Sugar Land Marriott in Sugar Land, TX is seeking a front desk clerk to greet guests and manage check-in/check-out with accuracy and courtesy. You will assist in pre-registration and help block reservations as needed, while maintaining knowledge of front desk systems and payment processes.

The role requires a professional demeanor, strong communication, and a willingness to work varied shifts including nights and weekends. Join our team in a busy, guest-focused hotel setting.