Guest Services Associate – Club Concierge

Paycom; Beaverton (OR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sick time pay

Complimentary club membership

401K with dollar-for-dollar match up

Job summary

VillaSport in Beaverton, OR seeks an entry-level Member Services team member to deliver friendly, accurate information and first‑class service at the desk. You may rotate through Café, Recovery + Spa, housekeeping, and facilities roles to gain experience in a dynamic club environment.

This position emphasizes strong phone and in-person communication, quick learning, and a positive, energetic attitude to serve a diverse member base.

Qualifications

• Customer service experience required or preferred.
• Bilingual a plus.
• Minimum 16 years of age; varies by role.
• Excellent communication and five-star customer service.
• Strong organizational skills and ability to learn quickly.
• Willingness to work in a fast-paced, varied environment.

Responsibilities

• Monitor the Member Services Desk and provide accurate information.
• Deliver consistent, quality service to members and guests.
• Be trained in multiple areas such as Café, Recovery + Spa, and more.
• Support other departments and handle multiple duties as needed.

Skills

Customer service

Phone handling

Multitasking

Communication

Team player

Flexibility

Bilingual

Education

High school diploma or GED

Tools

POS system

CRM software

Office suite

Job description

VillaSport in Beaverton, OR seeks an entry-level Member Services team member to deliver friendly, accurate information and first‑class service at the desk. You may rotate through Café, Recovery + Spa, housekeeping, and facilities roles to gain experience in a dynamic club environment.

This position emphasizes strong phone and in-person communication, quick learning, and a positive, energetic attitude to serve a diverse member base.