Guest Services Associate

Go Rentals; Fletcher (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in luxury vehicle rentals is seeking a talented guest service associate. This role offers a unique opportunity to provide first-class service to discerning guests while working in a dynamic team environment. With a focus on personal and professional growth, the company promotes a culture of curiosity and continual learning. Employees can expect a supportive atmosphere that values their contributions and offers ample opportunities for advancement. If you are passionate about hospitality and eager to grow in your career, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental and Vision Insurance

401(k) Retirement Program

Paid Holidays

Paid Birthday Off

Cell Phone Pay

Employee Discounts for Auto Rentals

Commission Program

Referral Bonus Program

Access to Professional Career Training

Qualifications

• Must have a valid unrestricted driver’s license and 1-2 years of driving experience.
• Experience in sales and customer service is essential.

Responsibilities

• Provide exceptional guest service to high-profile clients.
• Collaborate with team members to enhance the customer experience.

Skills

Customer Service

Sales Experience

Communication Skills

Hospitality Minded

Technology Savvy

Education

High School Diploma or GED

College Degree

Job description

Job Location: AVL - Fletcher, NC

Position Type: Full Time

Education Level: High School

Salary Range: $20.00 - $20.00 Hourly

Job Shift: Day

Job Category: Sales

Description

About Us
Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled knowledge, experience, and passion for aviation and hospitality. Today, Go Rentals continues to cater to the needs of Guests as well as aviation, travel, and hospitality professionals, with an extraordinary level of personalized service, beautifully maintained vehicles, and a dedicated team who go to heroic lengths to make the travel experience enjoyable, memorable, and convenient. We are proud to be the official Forbes Travel Guides, Elite Car Rental Provider.

Go Rentals wants to see our team grow, advance, and thrive. We cultivate a culture of curiosity and continual learning, starting with our proprietary in-house training for all new hires. We promote from within and encourage our team members to actively engage with our partners, Guests, and peers as part of their career development. At Go Rentals, your personal growth matters just as much as your professional growth.

About You

If you live for luxury, Go Rentals is looking for you. We seek a talented guest service associate who:

1. Is hospitality-minded & understands first-class service
2. Is comfortable & professional with high-profile guests
3. Is ready to learn, create, & collaborate with a fun team of people
4. Is driven to experience life, loves to travel & appreciates the finer luxuries
5. Is excited about limitless growth & earning opportunities

Due to our impeccable reputation we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!

Full-Time Employee Company Benefits

• Medical
• Dental Low and Vision paid 100% by employer
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance through Mutual of Omaha
• COVID19 Resources (telehealth, mental health benefits and testing)
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,000.00 Referral Bonus Program for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• Perks@Work Program Membership - thousands of discounts for just about everything!
• Commission Program
• Access to a full library of hundreds of online professional career training; from sales to software and nearly everything in between

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Qualifications

Basic Qualifications
• Must have a Valid Unrestricted Driver’s License
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• Experience in Sales and Customer Service
• Excellent Communication Skills
• Minimum of a high school diploma or GED equivalent

Preferred Qualifications
• Experience in Aviation, Auto Rental, Guest Services, or Hospitality
• Willingness to travel for extended periods
• Smartphone/tablet/technology savvy
• College degree

*This job posting is only a representation of the position, not a full job description.