Guest Services Agent: Villa Check-In & Experiences

mymvw; Coligny (SC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Help

Growth and Development Opportunities

On-Site Free Parking

Complimentary uniforms including PPE

Complimentary bus tickets for Palmetto

Discounted golf

Cell phone discounts

Fitness center discounts

Competitive Pay

Job summary

Marriott Vacations Worldwide is seeking a Guest Services Agent to welcome Owners and guests, check them into villas, explain amenities and local activities, and ensure a memorable stay.The role emphasizes attentive service, clear communication, and proactive guest care.

You will respond to questions, coordinate with other departments, assist with bellman duties, and uphold company standards while taking advantage of site perks and a welcoming work environment.

Responsibilities

• Checks Owners/guests into villas and explains amenities and local activities.
• Responds to questions and coordinates with other departments to resolve issues.
• Explains room features and follows up to ensure guest satisfaction.
• Answers telephone calls and routes them to the proper department.
• Assists with bellman/runner duties as needed.
• Welcomes guests and maintains professional, timely service.

Skills

Customer service

Communication

Problem solving

Teamwork

Shift work

Job description

Marriott Vacations Worldwide is seeking a Guest Services Agent to welcome Owners and guests, check them into villas, explain amenities and local activities, and ensure a memorable stay.The role emphasizes attentive service, clear communication, and proactive guest care.

You will respond to questions, coordinate with other departments, assist with bellman duties, and uphold company standards while taking advantage of site perks and a welcoming work environment.