Guest Services Agent — Vacation Ownership & Travel Perks

Hyatt Vacation Ownership; Breckenridge (CO); On-site; USD 29,000 - 42,000; Part time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Free On-Site Parking

Department celebrations

Associate Appreciation Week

Monthly recognition programs

Job summary

Hyatt Vacation Club (HVC) in Breckenridge, CO is hiring a Part Time Guest Services Agent to check guests into villas, explain amenities and local activities, and provide thoughtful service to owners and guests.

The role requires weekend and holiday availability, with a pay rate of $25.75 per hour. Benefits include medical/dental/vision, 401(k), travel discounts, tuition reimbursement, and development opportunities.

Responsibilities

• Checks Owners/guests into villas and reviews amenities, services, hours of operations, and local areas of interest and activities.
• Actively listens and responds to guests' questions, concerns, and requests; contacts other departments to resolve issues.
• Explains room features to guests (e.g., room key, ice and vending areas).
• Follows up to ensure requests or problems are met to guests' satisfaction.
• Answers telephone calls and routes to proper department.
• May assist with bellman and runner duties as needed.

Job description

Hyatt Vacation Club (HVC) in Breckenridge, CO is hiring a Part Time Guest Services Agent to check guests into villas, explain amenities and local activities, and provide thoughtful service to owners and guests.

The role requires weekend and holiday availability, with a pay rate of $25.75 per hour. Benefits include medical/dental/vision, 401(k), travel discounts, tuition reimbursement, and development opportunities.