Guest Services Agent - Part Time with Growth & Perks

Residential Community Manager; Plymouth (MA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

401k with employer match

Employee discounts at participating酒店

On-demand pay with DailyPay

Refer a friend – get paid extra

Bonuses for name recognition and guest

Growth opportunities

Job summary

Cambria Plymouth is seeking a friendly Front Desk/Guest Service Agent to join our team in Plymouth, MA. This part-time role involves guest registration, reservations, and providing information about the hotel and local area.

You will be the first point of contact for guests, handling check-in/out, payments, and guest inquiries with a courteous, service-oriented attitude. Some weekend/holiday availability required.

Qualifications

• High school diploma or equivalent.
• 1+ year experience in a related position.
• Must be able to work onsite at the hotel location.

Responsibilities

• Register guests and check them in/out smoothly.
• Handle reservations via phone, online, and in person.
• Provide information about hotel amenities and local attractions.
• Process payments and resolve discrepancies.
• Address guest issues promptly and courteously.
• Coordinate with staff to meet room standards and special requests.

Skills

Customer service

Communication

Guest relations

Education

High school diploma

Tools

Microsoft Office

Job description

Cambria Plymouth is seeking a friendly Front Desk/Guest Service Agent to join our team in Plymouth, MA. This part-time role involves guest registration, reservations, and providing information about the hotel and local area.

You will be the first point of contact for guests, handling check-in/out, payments, and guest inquiries with a courteous, service-oriented attitude. Some weekend/holiday availability required.