Guest Service Representative PT/FT- Weekend availability required-Comfort Inn Plymouth

Golder Hospitality; Plymouth (MN); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Personal Days Off

Bonus Plan

Holiday Pay

Referral Program

Wellness Day

Employee discount program

Opportunities for growth

Résumé du poste

Golder Hospitality in Plymouth, MN is seeking a Guest Service Representative to deliver exceptional hospitality from check-in to check-out. You will assist guests with reservations, handle inquiries, and manage payments in a welcoming front-desk area.

The role requires friendly, reliable staff who can multitask in a fast-paced environment, including working evenings and overnight shifts, weekends, and holidays. Competitive wages and growth opportunities await dedicated team members.

Qualifications

• Experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills required.
• Strong problem-solving and attention to detail.
• Calm and professional in fast-paced environments.
• Proficient with computer systems and reservations software.
• Flexible to work evenings, weekends, and holidays.

Responsabilités

• Welcome guests with outstanding hospitality from check-in to check-out.
• Assist with reservations, guest requests, and inquiries.
• Handle payment transactions and maintain records.
• Maintain a clean, organized front desk environment.
• Create an exceptional guest experience for every visitor.

Connaissances

Customer service

Communication skills

Attention to detail

Multitasking

Overnight shifts

Teamwork

Outils

Reservation software

Description du poste

Description

Are you looking for a rewarding career in hospitality where every day brings new opportunities to make a difference? HOTEL NAME is currently looking for a friendly, dependable, and motivated individual to join our team as a Guest Service Representative

If you enjoy working with people, providing exceptional customer service, and being part of a supportive team, we'd love to hear from you!

What We Offer You:

• Competitive wages
• Personal Days Off
• Bonus Plan
• Holiday Pay
• Referral Program
• Wellness Day
• Like to travel, take advantage of all the brand has to offer with the employee discount program!
• Supportive team culture that values every role
• Opportunities to grow within the company.

What You'll Do:

• Welcome guests with outstanding hospitality from check-in to check-out.
• Assist with reservations, guest requests, and inquiries.
• Handle payment transactions and maintain accurate records.
• Maintain a clean, organized, and welcoming front desk environment.
• Help create an exceptional experience for every guest.

We're Looking for Someone Who Is:

• Friendly, professional, and customer focused.
• Reliable with excellent attention to detail.
• Comfortable working independently during overnight shifts.
• Able to multitask in a fast-paced environment.
• Available to work evenings, overnight shifts, weekends, and holidays as needed.

Whether you're beginning your hospitality career or looking for your next opportunity, you'll be joining a team that values teamwork, dedication, and exceptional guest service.

If you're ready to be part of a growing hotel where your work truly makes an impact, we'd love to meet you!

Requirements

Skills and Qualifications:

• Previous experience in customer service or hospitality preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to remain calm and professional in a fast-paced environment
• Proficiency with computer systems and reservation software
• Flexibility to work various shifts, including evenings, weekends, and holidays

Join our team and enjoy a supportive work environment that values growth, teamwork, and exceptional service. We offer competitive compensation, ongoing training, and opportunities for career advancement in the hospitality industry.