Guest services agent Part-Time

Quality Truck Care Center, Inc.; Oshkosh (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation time

Paid time off

Health/dental/vision insurance

IRA/401k

Tuition assistance

Apprentice/training programs

Referral program

HSA/FSA plans

Job summary

Quality Truck Care Center, Inc. in Oshkosh, WI is seeking a receptionist/administrative assistant to greet visitors, answer phones, and support office operations under the supervision of the Office Manager.

This role offers a friendly, family-owned environment with benefits, flexible hours, and opportunities for personal development and advancement within the company.

Qualifications

• Strong computer knowledge of Microsoft Word and Excel.
• Excellent interpersonal and communication skills. both phone and in-person.
• Excellent written communication; clear memos and correspondence.
• Accurate, detail-oriented, and well organized.
• Able to work independently and manage multiple tasks.
• Minimum of two years of general office experience.

Responsibilities

• Greet visitors and direct them to the appropriate department.
• Answer incoming calls in a friendly and professional manner.
• Sort and distribute incoming USPS mail.
• Type and prepare letters, memos, emails and other documents.
• Maintain filing systems and keeping the reception area tidy.
• Support general clerical tasks and office operations.

Skills

Interpersonal skills

Written communication

Organizational skills

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Quality Truck Care Center has an opening for a Receptionist/Administrative Assistant.

Quality Truck Care Center is a Family-owned business operating in the Fox Valley since 1986! We represent Western Star, Autocar, Mitsubishi Truck lines, along with heavy duty XCMG line, Certified in Detroit, Cummins, and CAT engines, Allison and Detroit Transmissions and Axles. We are seeking to hire an experienced receptionist to join the Quality Truck team.

What you can Expect from a Career at Quality Truck Care Center!

• Vacation with Rapid Accumulation for up to 4 weeks!
• Additional Rapid Accumulating PTO time up to 192 hours
• Flexible Work Hours
• Health/Dental/Vision
• Supplemental Insurance Options
• HSA and FSA Plans!
• 401K with Employer Contribution
• Health and Fitness Membership Participation
• Tuition Participation Plans
• Personal Development Training
• Advancement Opportunities
• Apprentice Programs
• Referral Reward Program
• Personal Financial Planning Program

Position Summary:

Under limited supervision of the Office Manager, The Receptionist is responsible for answering in coming phone calls, reception and guidance of our guests. Handle some administrative activities including but not limited to, receiving shipments, filing and organizing documents, as well as providing general clerical support.

Primary Duties and Responsibilities:

• Welcome visitors and help navigate to relevant department.
• Answer direct phone calls in a polite and friendly manner.
• Opens, sorts, and distributes incoming USPS.
• Types and composes correspondence includes memos, letters, minutes, labels, forms, etc.
• Maintain filing system.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Take inventory of supplies and restock as needed.
• Performs other administrative duties as assigned.

Required Qualifications:

• Strong computer knowledge of Microsoft Word and Excel.
• Excellent interpersonal skills. such as communication with others via phone or in-person.
• Excellent written communication methods, typed correspondence, handwritten correspondence.
• Accurate consistent, and detail oriented.
• Strong organizational skills.
• Must be able to work well independently.
• High school diploma or equivalent.
• Minimum of two years of general office experience.

Work Environment:

The employee is occasionally exposed to dirt, dust, and fumes from the shop. The noise level in the work environment is usually quiet to moderate.