Guest services agent Part-Time

Quality Truck Care Center, Inc.; Fond du Lac (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Vacation up to 4 weeks

PTO up to 192 hours

Flexible work hours

Health/Dental/Vision

401K with employer contribution

HSA and FSA plans

Tuition participation

Personal development training

Advancement opportunities

Apprentice programs

Referral rewards

Personal financial planning

Job summary

Quality Truck Care Center is hiring a Receptionist/Administrative Assistant to greet visitors, answer calls, and provide clerical support in a busy shop environment.

The role requires strong Word/Excel skills, excellent communication, and the ability to work independently; a HS diploma and 2+ years of office experience are expected. Benefits include health, dental, vision, and 401K, with growth opportunities.

Qualifications

• Strong computer knowledge of Microsoft Word and Excel.
• Excellent interpersonal and written communication skills.
• Excellent organization and attention to detail.
• Ability to work independently.
• High school diploma or equivalent; minimum 2 years office experience.

Responsibilities

• Welcome visitors and guide to relevant department.
• Answer direct phone calls politely.
• Open, sort, and distribute USPS mail.
• Type and compose correspondence including memos and letters.
• Maintain filing system.
• Keep reception and common areas tidy.
• Take inventory of supplies and restock.
• Perform other administrative duties as assigned.

Skills

Interpersonal skills

Written communication

Organizational skills

Independent work

Education

High school diploma or equivalent

Minimum 2 years general office experience

Tools

Microsoft Word

Excel

Job description

Quality Truck Care Center has an opening for a Receptionist/Administrative Assistant.

Quality Truck Care Center is a Family-owned business operating in the Fox Valley since 1986! We represent Western Star, Autocar, Mitsubishi Truck lines, along with heavy duty XCMG line, Certified in Detroit, Cummins, and CAT engines, Allison and Detroit Transmissions and Axles. We are seeking to hire an experienced receptionist to join the Quality Truck team.

What you can Expect from a Career at Quality Truck Care Center!

• Vacation with Rapid Accumulation for up to 4 weeks!
• Additional Rapid Accumulating PTO time up to 192 hours
• Flexible Work Hours
• Health/Dental/Vision
• Supplemental Insurance Options
• HSA and FSA Plans!
• 401K with Employer Contribution
• Health and Fitness Membership Participation
• Tuition Participation Plans
• Personal Development Training
• Advancement Opportunities
• Apprentice Programs
• Referral Reward Program
• Personal Financial Planning Program

Position Summary:

Under limited supervision of the Office Manager, The Receptionist is responsible for answering in coming phone calls, reception and guidance of our guests. Handle some administrative activities including but not limited to, receiving shipments, filing and organizing documents, as well as providing general clerical support.

Primary Duties and Responsibilities:

• Welcome visitors and help navigate to relevant department.
• Answer direct phone calls in a polite and friendly manner.
• Opens, sorts, and distributes incoming USPS.
• Types and composes correspondence includes memos, letters, minutes, labels, forms, etc.
• Maintain filing system.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Take inventory of supplies and restock as needed.
• Performs other administrative duties as assigned.

Required Qualifications:

• Strong computer knowledge of Microsoft Word and Excel.
• Excellent interpersonal skills. such as communication with others via phone or in-person.
• Excellent written communication methods, typed correspondence, handwritten correspondence.
• Accurate consistent, and detail oriented.
• Strong organizational skills.
• Must be able to work well independently.
• High school diploma or equivalent.
• Minimum of two years of general office experience.

Work Environment:

The employee is occasionally exposed to dirt, dust, and fumes from the shop. The noise level in the work environment is usually quiet to moderate.