Guest Services Agent — Front Desk Pro with Perks

Stonebridge Companies; Westminster (CO); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is looking for a Guest Service Agent in Westminster, Colorado. The role involves serving as the main point of contact for guests, handling check-ins and check-outs efficiently, and providing exceptional customer service throughout their stay.

Candidates should have a certificate from a college or technical school, or relevant experience. The position offers extensive benefits including medical, dental, and 401(k) matching, ensuring a supportive work environment.

Qualifications

• Excellent customer service skills and ability to resolve guest complaints.
• One year of related experience or certification is preferred.
• Fluent in English and able to perform basic computer functions.

Responsibilities

• Serve as the primary contact for all guests throughout their stay.
• Perform check-in and check-out procedures efficiently.
• Maintain cleanliness of lobby and office areas.

Skills

Customer service skills

Attention to detail

Ability to read and comprehend instructions

Basic computer skills

Education

One year certificate from college or technical school

Job description

Stonebridge Companies is looking for a Guest Service Agent in Westminster, Colorado. The role involves serving as the main point of contact for guests, handling check-ins and check-outs efficiently, and providing exceptional customer service throughout their stay.

Candidates should have a certificate from a college or technical school, or relevant experience. The position offers extensive benefits including medical, dental, and 401(k) matching, ensuring a supportive work environment.