Front Desk Guest Services Pro

Stonebridge Companies; Denver (CO); On-site; USD 26,573 - 26,863; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401(k) Matching

Wellness Support

Life Insurance

Disability Insurance

Travel and Lodging Perks

Job summary

Stonebridge Companies in Denver is seeking a Guest Service Agent to support front office operations and ensure smooth check-in/check-out processes. The role involves greeting guests, processing payments, maintaining records, and answering inquiries.

The position is part-time with shifts including evenings, weekends, and holidays. Proficiency with a property management system and basic office software is preferred, along with strong customer service skills.

Qualifications

• Previous hotel front desk experience preferred.
• Proficiency in MS Word and Excel or similar office software.
• Ability to handle cash transactions and basic bookkeeping.

Responsibilities

• Greet guests, register, and assign rooms upon arrival.
• Verify guest credit and establish payment methods.
• Balance cash and post charges to ledgers.
• Issue room keys and coordinate with bell staff.
• Answer inquiries about hotel services and local area.

Skills

Customer service

Communication

Cash handling

Organizational skills

Problem solving

Tools

Property Management System (PMS)

Job description

Stonebridge Companies in Denver is seeking a Guest Service Agent to support front office operations and ensure smooth check-in/check-out processes. The role involves greeting guests, processing payments, maintaining records, and answering inquiries.

The position is part-time with shifts including evenings, weekends, and holidays. Proficiency with a property management system and basic office software is preferred, along with strong customer service skills.