Guest Services Agent — Front Desk

Remington-Hospitality-; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Job summary

The Melrose Georgetown Hotel is seeking a Front Desk Agent for a full-time role in Washington, DC. You will greet guests, check them in and out, and assist with reservations and billing procedures.

Responsibilities include cash handling, operating front desk systems, and processing daily transactions. A flexible schedule including nights and weekends is often required. Hourly rate is $18.40 USD.

Qualifications

• Ability to greet guests warmly and manage check-in/check-out efficiently.
• Familiarity with front desk operations and billing procedures.
• Strong team player with a guest-first mindset.

Responsibilities

• Greet and check in/out guests promptly and professionally.
• Post charges accurately and manage reservations.
• Maintain front desk cash handling and payment processing.
• Know front desk systems and daily transactional flows.

Skills

Customer service

Teamwork

Adaptability

Communication skills

Job description

The Melrose Georgetown Hotel is seeking a Front Desk Agent for a full-time role in Washington, DC. You will greet guests, check them in and out, and assist with reservations and billing procedures.

Responsibilities include cash handling, operating front desk systems, and processing daily transactions. A flexible schedule including nights and weekends is often required. Hourly rate is $18.40 USD.