Guest Services Agent — Front Desk

Highgate Hotels, LP; Salem (OR); On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate Hotels, LP is seeking a Front Desk Agent for the Residence Inn in Salem, Oregon. This role involves providing courteous service to guests during their stay and efficiently managing check-ins and check-outs. Candidates should have a high school diploma and preferred experience in customer service and hotel operations.

The ideal candidate will excel in communication and multitasking while maintaining a friendly demeanor at all times. Join our team to contribute to an outstanding guest experience!

Qualifications

• Experience in a hotel or a related field preferred.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Maintain high standards of personal appearance and grooming.

Responsibilities

• Answer inquiries from guests regarding services and information.
• Handle check‑ins and check‑outs efficiently.
• Obtain necessary information for room reservations.

Skills

Customer Service

Computer experience

Verbal communication

Problem-solving

Education

High School diploma or equivalent

College coursework in related field

Job description

Highgate Hotels, LP is seeking a Front Desk Agent for the Residence Inn in Salem, Oregon. This role involves providing courteous service to guests during their stay and efficiently managing check-ins and check-outs. Candidates should have a high school diploma and preferred experience in customer service and hotel operations.

The ideal candidate will excel in communication and multitasking while maintaining a friendly demeanor at all times. Join our team to contribute to an outstanding guest experience!