Resort Activities Concierge & Guest Experience Host

Hyatt Hotels Corporation; Austin, Northern (TX, KY); Hybrid; USD 18,000 - 23,000; Part time

Job summary

Hyatt Regency Lost Pines Resort & Spa in Bastrop, TX is hiring a Guest Activities Host / Resort Concierge for part-time, hourly work. You’ll help guests plan activities, share local insights, and ensure a welcoming experience.

This role emphasizes strong communication, hospitality, and flexibility to work varied shifts, including weekends. A valid driver’s license and comfort with Outlook/Office are required.

Qualifications

• Strong communication skills to engage confidently with guests.
• Ability to thrive in a fast-paced environment.
• Passion for hospitality and guest service.
• Flexibility to work weekends and holidays.
• Prior experience is a plus, willingness to learn matters.
• Must have a valid driver’s license and be at least 18 years old.
• Comfortable using computers and Microsoft Outlook / Office Suite.

Responsibilities

• Assist guests with activity planning and bookings.
• Provide local insights about the property and surrounding area.
• Communicate clearly and warmly with guests.
• Coordinate with other departments to ensure seamless activities.
• Handle guest inquiries promptly and professionally.

Skills

Strong Communication

Fast-Paced Environment

Hospitality Passion

Flexibility

Prior Experience

Driver's License

Tools

Microsoft Outlook / Office Suite

Job description

Hyatt Regency Lost Pines Resort & Spa in Bastrop, TX is hiring a Guest Activities Host / Resort Concierge for part-time, hourly work. You’ll help guests plan activities, share local insights, and ensure a welcoming experience.

This role emphasizes strong communication, hospitality, and flexibility to work varied shifts, including weekends. A valid driver’s license and comfort with Outlook/Office are required.