Guest Services Agent - Bell/Valet - Solaris

East West Hospitality; Vail (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Wellness benefit

Parking provided

Winter incentive with ski pass

Discounted gym membership

Job summary

East West Hospitality is seeking a Bell/Valet Attendant for Solaris Residences in Vail, CO. This on-site role offers $17.00 per hour plus tips and a dynamic team environment.

You will greet guests, assist with arrivals and departures, park and retrieve vehicles, and support guests with luggage and errands while upholding a premium service standard.

Qualifications

• Experience in service roles or hospitality is a plus.
• Strong communication and customer-service skills are essential.
• Able to work in a fast-paced hospitality environment.

Responsibilities

• Greet guests with friendly, professional service upon arrival and during departures.
• Park and retrieve guest vehicles and provide guest transportation as needed.
• Assist with luggage, groceries, packages, and special requests throughout each stay.
• Maintain a clean, welcoming arrival area and coordinate with front desk, housekeeping, and maintenance.

Skills

Customer service

Hospitality mindset

Professional communication

Team collaboration

Education

High school diploma or equivalent

Job description

On-Site | $17/hr + tips | Vail, CO

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!

Exceptional Earning Opportunity in the Heart of Vail Village!

Looking for an active role with outstanding earning potential? Solaris Residences is hiring a Bell/Valet Attendant to join our Guest Services team at one of Vail Village's premier luxury residential properties.

With 79 privately owned luxury residences, meticulously maintained by our exceptional engineering and housekeeping teams, Solaris Residences delivers a truly personalized experience for every guest and homeowner. As part of our Guest Services team, you'll play a key role in creating seamless arrivals, memorable stays, and warm departures while making a lasting impression on everyone who walks through our doors.

Duties Include

• Welcome guests with friendly, professional service while assisting with arrivals, departures, luggage, valet parking, and property orientation.
• Safely park and retrieve guest vehicles while providing transportation for guests, homeowners, and company operations.
• Deliver luggage, groceries, packages, and special requests promptly and efficiently throughout each stay.
• Maintain a clean, organized, and welcoming arrival experience by keeping the front entrance, lobby, and guest areas looking their best.
• Work closely with the front desk, housekeeping, and maintenance teams to ensure every guest receives exceptional service.

Why You’ll Love Working Here

• High Earning Potential: Base hourly pay plus regular gratuities. Our year-round, full-time Guest Services team reports historical average earnings of $33–$35 per hour after tips.
• Bi-Annual Payouts: Active full-time employees participate in homeowner pooled distributions, paid twice per year.
• Additional Income Opportunities: Earn even more by providing owner shuttle and transfer services, with compensation paid directly to you.
• $515 Wellness Benefit/Reimbursement.
• Town of Vail parking provided.
• Winter Incentive Program featuring an Epic Merchant Ski Pass or end-of-season bonus (based on start date).

Location: Solaris Residences- Vail, CO

Start Date: ASAP

Employment Type: Full-Time, Year-Round

Pay Rate: $17.00/ hour + tips and commissions

Schedule: Varies- primarily 7 AM – 3 PM or 3 PM – 11 PM shifts. Flexibility is both offered and required! Ability to work holidays required.

Posting Closing Date: 10/15/2026 or until filled

Our ideal candidate is at least 25 years old and brings a strong hospitality mindset with a positive, team-first attitude. They have a high school diploma (or equivalent) and at least one year of service-focused experience, along with a valid driver's license and clean motor vehicle record, and the ability to safely operate guest and company vehicles. Calm, dependable, and detail-oriented, they communicate professionally, are comfortable with basic technology, and thrive in a collaborative environment. They take pride in handling guest belongings with care and can meet the physical demands of the role while staying adaptable and ready to support wherever needed.

Benefits & Perks

Our benefits package is designed to enhance your overall experience and well-being. Generous Paid Time Off year-round. Choose from three Health Insurance plans, along with Dental, Vision & Accident Insurance, and Life Insurance. We offer a 401(K) Plan with a discretionary employer match.. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You'll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.