Guest Services Admin Assistant - Ski Resort

Ski Apache; Alto (NM); On-site; USD 38,000 - 46,000; Full time

Job summary

IMGR&C is seeking an Office Assistant to support all standard office procedures and guest services at Ski Apache. The role includes answering phones, filing, and handling paperwork both on paper and electronically, while maintaining confidentiality and ensuring accurate records.

You will assist in coordinating tasks, directing guests, and supporting team members to meet event-related needs with a professional and friendly approach.

Qualifications

• Strong organizational and data entry skills.
• Proficiency with Microsoft Office and office technology.
• Excellent verbal and written communication capabilities.
• Ability to handle multi-line phone systems and provide professional guest service.

Responsibilities

• Assist with office procedures including answering phones, filing, and paperwork.
• Provide guests with directions and venue information; respond to comments/complaints promptly and professionally.
• Maintain confidentiality and integrity of financial documents and records.
• Organize and maintain filing system; manage supplies and office equipment.

Skills

Organizational skills

Data entry

Clerical skills

Verbal communication

Written communication

Education

High School Diploma or GED

1 year related work experience

Tools

Microsoft Office

Job description

IMGR&C is seeking an Office Assistant to support all standard office procedures and guest services at Ski Apache. The role includes answering phones, filing, and handling paperwork both on paper and electronically, while maintaining confidentiality and ensuring accurate records.

You will assist in coordinating tasks, directing guests, and supporting team members to meet event-related needs with a professional and friendly approach.