Guest Services

Prestige; Willistown Township (PA); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision benefits

401K Match

Tuition Reimbursement

SOFI Wellness

PTO

Descripción de la vacante

Green Meadows Rehabilitation & Nursing Center in Malvern, PA is hiring for Full Time and Part Time Guest Services positions. The role focuses on exceptional customer service, guiding new admissions, and acting as a liaison among residents, families, and staff.

The position includes Ambassador Rounds, admissions assistance, and administrative tasks with a professional, friendly approach. Benefits and shifts are provided for both full-time and part-time roles.

Formación

• Excellent customer service skills and professional demeanor.
• Ability to multitask and manage administrative tasks.
• Strong communication and teamwork to support admissions and care teams.

Responsabilidades

• Conduct Ambassador Rounds to prepare rooms for admission.
• Meet with patients and families on admission to ease transition.
• Understand roles of staff to address needs effectively.
• Complete administrative projects as directed by supervisor.
• Maintain computer skills to accomplish tasks.
• Support admissions and activities through tours, paperwork, and engagement.
• Uniform is provided; position reports to Admissions Director.

Conocimientos

Customer service

Multitasking

Interdepartmental liaison

Descripción del empleo

Green Meadows Rehabilitation & Nursing Center in beautiful Malvern, PA is hiring a Full Time and Part Time Guest Services position!!

Shifts:

Full time - 11:30am-8:00pm, four days a week Monday through Friday, plus every other weekend

Part time - 11:30am-8:00pm, every other weekend

JOB OVERVIEW:

The ideal candidate will possess exceptional customer service skills while engaging with patients, residents, families, and staff to help ease the transition into our facility. The role includes leading our Ambassador Rounds program, ensuring rooms are ready for admission, helping educate about our services and departments and providing a primary contact for their needs . They act as a liaison between departments and the families and patients. They will help support the admissions process, proactively meet with new admissions, and engage with patients and families to encourage positive reviews and share success stories. Guest Services must be professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask.

ACCOUNTABILITIES:

• Conduct Ambassador Rounds daily to ensure rooms are ready for admission
• Meet with patients and families upon admission to assist with transition
• Understand role of staff members and their functions in order to properly address needs
• Complete various administrative projects as directed by supervisor.
• Possess appropriate computer skills needed to effectively accomplish required tasks.
• Support admissions and activities departments with tours, paperwork, and engagement
• Uniform is provided Position reports to Admissions Director

We are offering the following benefits:

• Competitive hourly rate
• Medical, Dental, Vision benefits
• 401K Match
• Tuition Reimbursement
• SOFI Wellness
• PTO