Guest Services

starbirdchicken.com; California; Híbrido; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tipped position

Babbel language program

Tuition assistance

Free meal while working

Employee discount

Growth opportunities

Resumo da oferta

Starbird Chicken in California is hiring a crew member focused on hospitality and guest service. You will greet guests, handle orders, and ensure a clean dining room and restrooms while staying organized in a fast-paced environment.

As the first point of contact for guest concerns, you will manage multiple tasks, lift up to 30 lbs, and adapt to morning, evening, and weekend shifts, with opportunities for growth and training through our learning culture.

Qualificações

• Hospitality and guest service experience preferred.
• Ability to lift up to 30 lbs.
• Must be able to stand, bend, and move in confined spaces.
• Flexibility to work mornings/evenings and weekends.

Responsabilidades

• Greet guests and accommodate their needs.
• Maintain clean dining room and restrooms.
• Handle customer complaints as first point of contact.
• Multitask, stay organized and guest-focused.
• Stand for long periods; lift up to 30 lbs.
• Work mornings and evenings; weekends required.

Conhecimentos

Hospitality

Cash handling

Customer service

Multitasking

Punctuality

Team player

Ferramentas

POS system

Descrição da oferta de emprego

Description

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.