Cashier/ Guest Services

Starbird; Pleasanton (CA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Tipped position

Babbel language learning

Tuition assistance

Free meal

Discount when not working

Growth opportunities

Job summary

Starbird Chicken in Pleasanton, CA is seeking a friendly team member to join our front-of-house staff. This tipped position emphasizes hospitality, guest service, and accurate cash handling. You will greet guests, respond to concerns, and help maintain a clean dining environment.

Applicants must be able to stand for long periods, lift up to 30 lbs, and work morning/evening and weekend shifts. We offer growth opportunities and a learning culture within a supportive team.

Qualifications

• Hospitality-focused approach and ability to listen to guests.
• Accurate cash-handling and ability to make change.
• Ability to stand for long periods, lift up to 30 lbs, and work in kitchen/refrigeration areas.

Responsibilities

• Greet guests and ensure exceptional hospitality.
• Handle cash transactions and make change accurately.
• Maintain cleanliness of dining area and restrooms.
• Serve as first point of contact for guest complaints.
• Multitask and stay organized to focus on guests.
• Support coaching and learning culture within the team.
• Work morning/evening shifts and weekends; stand for long periods; lift up to 30 lbs.

Skills

Hospitality

Cash handling

Multitasking

Guest service

Punctuality

Job description

Description

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.