Cashier/ Guest Services

Starbird; Campbell (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Tip position

Babbel language learning program

Tuition assistance program

Free meal during shifts

Employee discount

Job summary

Starbird is seeking team members who excel in hospitality and guest service. You will listen to guests, accommodate needs, handle cash transactions accurately, and keep dining areas clean and welcoming.

The role requires multitasking, reliability, and willingness to be coached as part of our learning culture. Weekend shifts are required, with opportunities for growth within the company.

Qualifications

• Hospitality-focused role requiring listening to guests and accommodating needs.
• Accurate cash handling and change making.
• Maintain cleanliness of dining area and restrooms.
• Handle customer complaints professionally and promptly.
• Ability to multitask, stay organized and guest-focused.

Responsibilities

• Be the first point of contact for guest questions and concerns.
• Support guests from morning to evening shifts, including weekends.
• Maintain cleanliness and safety in dining area and back-of-house as applicable.

Skills

Hospitality

Cash handling

Customer service

Multitasking

Punctuality

Coaching/mentoring

Mobility and stamina

Food service safety

Job description

Why Work at Starbird?

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must also be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.