Guest Services

starbirdchicken.com; Madera (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free meal during shifts

Discounts when not working

Language learning program

Tuition assistance

Growth and advancement opportunities

Job summary

A fast-casual dining chain in California is seeking candidates for a hospitality role. Responsibilities include ensuring guest satisfaction, cash handling, and maintaining cleanliness of dining and restroom areas. Candidates must have strong multitasking abilities, physical stamina for standing and lifting up to 30 lbs, and a commitment to providing excellent service. This position offers opportunities for growth, a tipped wage, and benefits such as a language learning program and tuition assistance.

Qualifications

• Hospitality skills and comfort with customer interaction.
• Ability to handle cash and provide accurate cash-handling.
• Physical capacity to stand, lift, and operate within confined areas.
• Multitasking capabilities and strong organizational skills.

Responsibilities

• First point of contact for customer complaints.
• Ensure cleanliness of dining areas and restrooms.
• Providing efficient service while multitasking.
• Adhering to shift requirements including weekends.

Job description

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.