Cashier/ Guest Services

starbirdchicken.com; Palo Alto (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Free meal when working

Discount when not working

Tuition assistance

Language learning program through Babbel

Job summary

Starbird Chicken in Palo Alto, California is looking for dedicated staff who excel in a hospitality environment. This role involves providing exceptional guest service, managing cash transactions, and maintaining cleanliness in service areas.

The ideal candidate demonstrates a strong work ethic and commitment to professional growth. Benefits include a language learning program and tuition assistance. Weekend availability is required, and employees can enjoy free meals during shifts.

Qualifications

• Comfortable with listening to and accommodating guests.
• Ability to handle cash and provide change accurately.
• Maintaining cleanliness in the dining area and restroom.
• Able to handle customer complaints effectively.
• Openness to being coached and mentored.

Responsibilities

• Ensure a welcoming atmosphere for guests.
• Manage cash transactions and financial responsibilities.
• Maintain cleanliness and order in service areas.
• Assist with customer inquiries and concerns.
• Work effectively during busy shifts and weekends.

Skills

Hospitality

Cash handling

Multitasking

Organizational skills

Strong work ethic

Job description

Description

Why Work at Starbird?

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.