Guest Services

Managed Networks; Corte Madera (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Free meal while working

Discount on meals

Tuition assistance program

Language learning program through Babbel

Opportunities for growth and advancement

Job summary

A hospitality organization in Corte Madera seeks individuals for a key customer-oriented role focused on providing exceptional service. Responsibilities include managing guest experiences, handling cash transactions, and ensuring a clean dining environment. Candidates must be organized, punctual, and physically capable, with a willingness to learn. The position offers shifts including mornings and weekends, along with growth opportunities and several benefits including a free meal and tuition assistance.

Qualifications

• Comfort with listening to and accommodating guests.
• Ability to make change and handle cash accurately.
• Ensuring cleanliness and maintenance of dining areas.

Responsibilities

• First point of contact for customer complaints.
• Ability to multitask and focus on guest satisfaction.
• Must be able to stand and lift supplies as needed.

Skills

Hospitality

Cash handling

Multitasking

Organizational skills

Punctuality

Physical stamina

Job description

Essentials Of The Job

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.