Cashier/ Guest Services

starbirdchicken.com; San Jose (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Language learning program through Babbel

Tuition assistance program

Free meal when working

Discount when not working

Employee discount

Job summary

A leading fast-food restaurant in San Jose is looking for team members who excel in hospitality. Responsibilities include maintaining cleanliness, handling customer complaints, and providing accurate cash-handling. The ideal candidate should have strong multitasking skills and a commitment to customer satisfaction. This position offers a tipped salary, opportunities for growth, and various benefits including a meal during shifts and discounts when off-duty.

Qualifications

• Comfortable with listening to and accommodating guests.
• Ability to make change and provide accurate cash-handling.
• Punctual with a strong work ethic.
• Capable of multitasking in a fast-paced environment.
• Dependable with a strong work ethic and punctuality.

Responsibilities

• Ensure dining room and restroom cleanliness.
• Handle customer complaints as the first point of contact.
• Operate effectively in a confined work area.
• Listen to and accommodate guest needs.
• Stand, bend, lift, and move for extended periods; work in confined areas.
• Shifts include mornings and evenings; weekends required.

Skills

Hospitality

Cash-handling

Multitasking

Customer service

Punctuality

Coachable/mentored

Job description

Description

Why Work at Starbird?

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Benefits

• This is a tipped position
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There’s plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.