Guest Service & Vehicle Concierge Advisor

Luther Hopkins Honda; Hopkins (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

401k with match

HSA/FSA

Paid vacation

Growth opportunities

Paid training

Job summary

Luther Hopkins Honda in Hopkins, MN is seeking a Service Consultant to ensure prompt, courteous guest service at the Service Drive and to collect necessary information for efficient vehicle repairs. You will follow established processes across platforms to complete tasks and strive for concierge-level service with every interaction.

The role emphasizes strong organizational skills, excellent communication, and a professional appearance to maintain our standards in a busy dealership environment.

Qualifications

• Detail-oriented with strong organizational and time-management skills.
• Proven ability to provide high level of customer service.
• Excellent written and verbal communication skills.
• Professional appearance and grooming.

Responsibilities

• Provide prompt, courteous service to guests at the Service Drive.
• Gather information from guests to facilitate vehicle repairs.
• Follow processes and use multiple platforms to perform duties.
• Deliver concierge-level service with above-and-beyond efforts.

Skills

Detail-oriented

Time management

Customer service

Communication

Job description

Luther Hopkins Honda in Hopkins, MN is seeking a Service Consultant to ensure prompt, courteous guest service at the Service Drive and to collect necessary information for efficient vehicle repairs. You will follow established processes across platforms to complete tasks and strive for concierge-level service with every interaction.

The role emphasizes strong organizational skills, excellent communication, and a professional appearance to maintain our standards in a busy dealership environment.