Service Consultant (Service Advisor)

Landers Auto Group; Little Rock (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Short/Long Term Disability

401k with Match

HSA/Flexible Spending

Paid Vacation

Growth Opportunities

Paid Training/OME Certification

Job summary

Landers Auto Group is seeking a Service Consultant to maintain an exceptional customer experience in our service department. The role focuses on directing the drive lane, coordinating technician time, and delivering concierge-level service to guests.

This position emphasizes professional presentation and strong communication with customers and teammates. The ideal candidate demonstrates attention to detail, excellent time management, and the ability to lead others while maintaining a friendly,

Qualifications

• Detail-oriented with strong organizational skills.
• Ability to lead and manage others.
• Excellent written and verbal communication.
• Professional, well-groomed appearance.

Responsibilities

• Oversee drive lane to ensure prompt, courteous service.
• Distribute work efficiently to maximize tech time sales.
• Provide concierge-level service with above-and-beyond efforts.

Skills

Attention to detail

Time management

People management

Communication skills

Professional appearance

Job description

Service Consultant

For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people,

With state-of-the-art facilities and technology, Luther/Landers looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.

Responsibilities

• Oversee drive lane to ensure prompt, courteous, and effective service
• Ensure daily inventory of tech time is consistently sold by efficiently distributing work
• Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer

Qualifications

• Detail-oriented with exceptional organizational and time-management skills
• Demonstrated ability to manage others
• Exceptional written and verbal communication skills
• Professional, well-groomed appearance

What We Offer:

• Medical, Dental & Vision
• Short Term & Long Term Disability
• 401k with Match
• HSA/Flexible Spending
• Paid Vacation
• Growth Opportunities
• Paid Training/OME Certification

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.