Guest Service Valet: Parking, Luggage & Shuttle

Towne Park, LLC.; Jacksonville (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park, LLC in Jacksonville, FL is seeking a Guest Service Associate to provide exceptional hospitality while parking and retrieving guest vehicles and assisting with luggage during arrivals and departures.

The role emphasizes a friendly, efficient service mindset, adherence to safety standards, and clear communication with guests and team members. Benefits include health options and 401k; schedule is AM/PM shifts.

Qualifications

• High school diploma or GED required.
• Valid driver’s license for the applicable state.
• Minimum one month related experience or training.
• Knowledge of customer service principles and processes.

Responsibilities

• Maintain a pleasant, professional demeanor with all guests and colleagues.
• Greet guests and use last names when interacting.
• Park and retrieve vehicles safely and assist with bell services and luggage.
• Assist guests with directions, taxis, reservations, and area attractions.
• Explain parking rates and collect tickets and payments accurately.

Skills

Customer service

Guest interaction

Attention to detail

Basic math

Time management

Education

High school diploma or GED

Job description

Towne Park, LLC in Jacksonville, FL is seeking a Guest Service Associate to provide exceptional hospitality while parking and retrieving guest vehicles and assisting with luggage during arrivals and departures.

The role emphasizes a friendly, efficient service mindset, adherence to safety standards, and clear communication with guests and team members. Benefits include health options and 401k; schedule is AM/PM shifts.